Sales Operations Associate Manager

hace 6 días


Tlaquepaque, Jalisco, México Arrow Electronics, Inc. A tiempo completo

Job Summary

Arrow Electronics, Inc. is seeking a highly skilled Sales Operations Associate Manager to join our team. As a Sales Operations Associate Manager, you will be responsible for managing the overall account relationship and day-to-day sales activities by providing service and support to assigned customer base.

Key Responsibilities

  • Manage the overall account relationship and day-to-day sales activities by providing service and support to assigned customer base.
  • Work with internal and external resources to facilitate work, quoting, fulfilling demand, and troubleshooting other customer requirements.
  • Own the overall Quote to Order Processes and order preparation for specified customers, coordinates resources and processing of quotations, works with management to set pricing.
  • Work with appropriate supplier contacts and internal departments to solve pre-sales and post-sales problems, provide proactive notification to customer of changes to delivery status.
  • Liaison between sales team to ensure returns, invoicing, credit, shipping issues, etc. are resolved in a timely fashion.
  • On-going Sales Support activities for the Order to Invoice process. Owns & Maintains Perfect Order Index (POI) and Inventory integrity to minimize write offs/bill backs.

Requirements

  • Typically requires a 4-year degree and 2-4 years of experience in customer service, sales, buying, planning, or procurement.
  • Intermediate knowledge of Microsoft Excel.
  • ERP Experience such as Oracle, SAP or similar.
  • Proven track record of strong work ethic, professional behavior, and customer service.
  • Excellent verbal and written communications skills; must be fluent in English.

What We Offer

  • Competitive financial compensation, including various compensation plans, and a solid benefits package.
  • 30 days of Christmas bonus.
  • 40% vacation premium.
  • 12 vacation days plus 2 floating days.
  • Vision and Dental Assistance.
  • Life Insurance.
  • Healthcare Insurance.
  • 10% Food/Pantry Vouchers.
  • Restaurant Vouchers.
  • 13% Savings Fund.
  • Access to Arrow's Employee Discount Program.
  • On-site Gym and Lockers, Free for Use to All Employees.
  • Growth Opportunities, and more.


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