Regional Sales Operations Manager
hace 23 horas
**Job Summary**
This role is responsible for overseeing a sales operations team of senior individual contributors, supervisors and managers, promoting collaboration and high performance while developing team members' skills through training and mentorship. The role contributes to strategic sales operations initiatives and utilizes data-driven insights to refine processes and manage budgets. The role collaborates with stakeholders, addresses risks, and ensures compliance with industry regulations and company policies.
**Key Responsibilities**
- Leads and mentors a team of individual contributors, supervisors, and operations managers within the financial claims space, fostering a collaborative and high-performance work environment.
- Responsible for deploying regional programs and processes in operations, aligning processes to global standards and managing operations execution within targets and timelines.
- Defines the strategic direction of the team in line with the strategy and priorities of the Sales teams and the Sales Operations department.
- Establishes and monitors annual performance plans for team members, provides coaching, and facilitates career development to enhance the skills and capabilities of the team.
- Collaborates with cross-functional teams and leadership to contribute to the development of overarching sales operations strategies and initiatives that drive business growth and operational excellence, as it relates to financial claims management.
- Evaluates and refines sales operations processes and procedures to optimize efficiency, productivity, and effectiveness.
- Manages the sales operations budget to align with strategic goals and optimize resource allocation.
- Analyzes sales data and key performance indicators (KPIs) to identify trends, opportunities, and areas for improvement, providing data-driven insights to support decision-making.
- Collaborates with partners and internal stakeholders to develop solutions that enhance partner experience and drive business success.
- Manages relationships with external vendors and service providers to ensure the effectiveness of sales operations tools and technology.
- Identifies potential risks and challenges within the sales operations function and develops mitigation strategies to address them.
- Ensures that the sales operations function adheres to relevant industry regulations, company policies, and ethical standards.
**Requirements**
- Four-year or Graduate Degree in Sales, Marketing, Business Administration, Accounting, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 10+ years of job-related experience or 8-10 years of management experience, preferably in sales, sales support, people management, sales process improvement, or a related field.
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