Customer Service Representative

hace 2 días


Aguascalientes, Aguascalientes, México Sensata Technologies A tiempo completo
{"title": "Customer Service Representative", "content": "Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Sensata Technologies. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.

Key Responsibilities
  • Provide timely and effective support to customers via phone, email, and chat
  • Respond to customer inquiries and resolve issues in a professional and courteous manner
  • Collaborate with internal teams to ensure seamless order fulfillment and delivery
  • Communicate proactively with customers to manage expectations and prevent issues
  • Identify opportunities to improve customer satisfaction and implement process improvements
Requirements
  • Bachelor's degree in a related field or equivalent experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Proficient in Microsoft Office and customer relationship management software
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.", "lang_code": "en-US"}



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