Digital Transformation Leader, Payments and Solutions
hace 2 semanas
Role Overview
We are seeking a highly experienced Digital Transformation Leader to join our team in leading deep changes in the market and introducing new technologies that thrive digitization.
About the Role
This position will involve partnering with internal stakeholders, including the Customer Solution Center, marketing, finance, products, issuers, and merchants, to identify business opportunities, solve problems, and deliver solutions.
The successful candidate will have experience building winning business cases by formulating quality epics and translating them into compelling stories. Strong track record in synthesizing products and services from multiple functional areas into value propositions that align with regional or local customer needs is also essential.
Responsibilities
- Partner with internal stakeholders to identify business opportunities, solve problems, and deliver solutions
- Experience building winning business cases by formulating quality epics and translating them into compelling stories
- Strong track record in synthesizing products and services from multiple functional areas into value propositions that align with regional or local customer needs
- Manage the sales and roll-out of digital products and solutions in collaboration with the respective in-market Account and Business Development Teams
- Experience conducting product demonstrations and presenting compelling product propositions at external industry events for key stakeholders/audience
- Models functional knowledge and best practice sharing and provide thought leadership on technology trends and holistic-system thinking to improve solutioning for clients
- Taking responsibility for driving revenue
- Selects and monitors a product's key performance metrics and drives performance
- Partners with global and/or regional teams to identify opportunities for products and new services, inform internal stakeholders on new features of product offerings, and improve the existing development process where possible
About You
- Critical thinker: able to identify patterns of needs and priorities across teams, understand the workflow of multiple roles, and design solutions that help teams achieve their goals
- Customer centric: strong focus on delivering customer value and experienced in building strong customer relationships
- Natural problem solver: analytical, curious, and fact-driven approach to product development
- Collaborative team player: proven track record in collaborating with multiple cross-functional teams; exceptional in facilitating challenging conversations and managing ambiguity
- Organizational skills and project management: ability to deal with multiple and competing priorities, structure and manage work streams, and set clear expectations and deadlines
- Extensive experience of working in the retail banking and digital payments space
- Be technically savvy to understand in-depth various digital products and solutions such as tokenization, click to pay etc.
- Roll-up-your-sleeves attitude to guide clients to implement and launch digital first initiatives across the markets
- Deep understanding of the changing trends in digital payments (cards, e-wallets, x-pays, account to account transfers etc.)
- Skilled at explaining technical problems succinctly and clearly
- Identify areas where resources fall short of needs and provide thoughtful and sustainable solutions to benefit the team
- Confident speaker and presenter, that can engage and effectively communicate with a wide variety of stakeholders
Salary Range
$150,000 - $200,000 per year
Location
Anywhere (remote)
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