Mexico Surrogacy Process Coordinator
hace 3 días
We are seeking a skilled and compassionate Surrogacy Services Assistant to join our team at TK Recruitment in Mexico City.
Key Responsibilities- You will be responsible for guiding clients through each step of the surrogacy process, ensuring they understand every detail.
- Maintain clear and effective communication with clients, providing emotional support and addressing their concerns.
- Assist clients with hotel bookings, transfers, and all necessary preparations for their arrival in Mexico.
- Ensure that all payments are made on time, guaranteeing a smooth progression of the process.
- Be available to resolve any concerns and ensure client satisfaction at all times.
- Prior experience in customer service or call-center operations is essential.
- Advanced or bilingual proficiency in English is required.
- Excellent communication skills with a compassionate approach are necessary.
- Able to handle emergency situations calmly and quickly.
- Strong organizational skills and attention to detail are crucial.
- Location in Mexico City with flexibility to work remotely.
- Competitive salary, determined during the interview based on your experience and skills ( approx. $45,000 - $60,000 per year).
- Permanent contract with a 3-month probation period under a service provision contract.
- Broad career prospects with possibilities for promotion in a leading international company in the health and surrogacy industry.
- Excellent multicultural work environment.
If you have the profile we are looking for, we would like to meet you. Please send your CV to cv@tk-recruitment.com.
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