Operations Manager
hace 2 días
At Selina, we're on a mission to inspire authentic and meaningful connections. As an Operations Manager, you'll play a key role in ensuring our guests have an exceptional experience.
Responsibilities:- Communicate our Tours & Travel products and services to guests during check-in
- Ensure guests are aware of our facilities and services
- Sell Tours & Travel products and record sales in our systems
- Support guests with questions or concerns about our products
- Manage reception tasks on the night shift
- Process guest check-ins and early check-outs
- Review reception reports and maintain a clean and organized reception area
- Perform adjustments and corrections to our PMS system
- Verify guest payments and prepare for the next day
- Act as manager on duty in the absence of the Management Team
- 1-2 years of experience in reception
- Team management skills
- Bilingual
- Knowledge of PMS systems
- Tourism or hotel management background
We're a dynamic and fast-paced company that values creativity and growth. As an Operations Manager, you'll have the opportunity to learn new skills, work with a diverse team, and contribute to our mission of inspiring authentic connections.
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