Business Process Consultant
hace 1 día
**About Us**
At ServiceNow, we're driven by a passion to make the world work better for everyone. Our journey began in sunny San Diego, California in 2004 when a visionary engineer saw the potential to transform how we work. Today, we stand as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.
**Our Purpose**
We empower organizations to find smarter, faster, and better ways to work. We believe that by connecting people, systems, and processes, we can create a more efficient and productive world.
**The Role**
As a Senior Technical Consultant, you will be responsible for configuring our ServiceNow Platform based on leading practices to provide solutions that achieve customer outcomes. You will be the functional and technical expert in customer engagements, guiding customers through workshops to assess current processes and establish future-state processes.
**Your Responsibilities**
* Design and deliver ServiceNow solutions with a technical architecture designed for long-term success and following ServiceNow technical standards and leading practices.* Provide oversight and unit testing of code developed by partner or customer employees.* Advise customers on how to take advantage of the ServiceNow Platform capabilities to improve their business processes.* Guide customers in completing required documentation such as business requirement workbooks for technical aspects of the solution.* Provide feedback to product development to improve the product based on experiences gained with customers.
**Requirements**
To succeed in this role, you will need:* 8+ years experience as part of a professional services organization; or equivalent education/experience* Ability to travel up to 50%* Industry domain expertise in relevant areas* Creative with comfort running projects independently* Success driving complex issues through analysis and resolution* Experience working collaboratively* ServiceNow certifications in aligned workflowFD21
**Why Join Us?**
We value inclusivity and welcome candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate. As a distributed company, we approach work with flexibility and trust.
**What We Offer**
* Competitive estimated salary range: $120,000 - $180,000 per year* Opportunity to work with a global market leader* Collaborative and dynamic work environment* Professional development opportunities* Recognition and rewards for outstanding performance
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
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