Passport and Citizenship Services Team Lead
hace 2 semanas
Job Summary:
The Embassy of the United States in Mexico City seeks a highly skilled and experienced individual to serve as a Passport and Citizenship Team Lead. This role is responsible for supervising a team of staff members and providing exceptional customer service to U.S. citizens residing in or traveling to the consular district.
Key Responsibilities:
- Supervise a team of staff members providing passport and citizenship services.
- Act as a backup consular sub-cashier.
- Prepare teamwork plans, train new team members, and ensure tasks are completed according to unit processing standards and passport and citizenship regulations.
Requirements:
- Experience with data entry and working as part of a team providing a service is required.
- 2 years of college or university studies is required.
Language Requirements:
- Fluent Spanish (This may be tested)
- Fluent English (This may be tested)
Benefits:
- Private Medical and Life insurance;
- U.S. and Mexican holidays (20 per year approximately);
- 17 days of vacation per year starting out. Increases progressively;
- Affiliation to IMSS, AFORE and INFONAVIT;
- Opportunities to travel abroad for training, and more.
Equal Employment Opportunity (EEO):
The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
Security Clearance:
Public Trust - Background Investigation
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