Compensation Specialist for Sales Payroll Operations
hace 3 días
Overview
PepsiCo is a world-class company seeking talented individuals who are passionate about what they do. As a dynamic, innovative, and diverse organization, we offer exciting opportunities for career growth and development.
Main Responsibilities
This role will support sales payroll operations, requiring deep expertise in the payroll process and various tools utilized in payroll. The ideal candidate will execute complex time and attendance processes and queries, serve as the point of contact for escalations, and perform root-cause analysis to develop action plans.
Key Accountabilities
- Oversee and execute payroll portfolio services.
- Receive incidents and validate fulfillment of requirements.
- Capture incident information in the payroll system.
- Monitor team members to ensure payroll activities follow operational controls.
- Support the planning of the workload of extended teams.
- Monitor ticket reception and release ensuring SLA compliance.
- Deliver services at defined SLAs/KPIs.
- Leverage technology to optimize payroll efficiency.
- Utilize good customer service principles in daily activities.
- Oversee the daily resolution of escalations and perform root cause analysis to develop action plans.
- Provide coaching and feedback to team members.
- Track and report KPIs and SLAs for payroll processes.
- Act as a point person in the preparation of deliverables for process/control audits.
Requirements
- Bachelor's Degree in Industrial Engineering, Accounting, Finance, Business Administration, or related field.
- Fluent English.
- 3-5 years of experience in payroll.
- 1 year of previous experience supervising large teams.
- Experience with SAP or Ariba.
- Proficient in the full suite of Microsoft Suite products: Word, Excel, PowerPoint, Outlook.
- Customer-focused, adaptable, strong follow-up, communication, and organizational skills.
- Networking, collaboration, and influence to establish strong and credible relationships with internal clients.
Location
Mexico City, Mexico.
Salary
The estimated annual salary for this position is approximately $65,000 - $85,000, depending on experience.
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