Customer Program Manager
hace 17 horas
Celestica Inc. is seeking a highly skilled Customer Program Manager to join our team. As a key member of our Operations department, you will be responsible for delivering commercial aspects of our accounts and coordinating the delivery of products and services aligned to customer expectations.
Key Responsibilities:
- Manage commercial aspects of accounts, including contract agreements and scope creeps.
- Coordinate the delivery of products and services with the support of a multifunctional Customer Focus Team.
- Monitor project phases through various reports and communicate with customers.
- Ensure timely implementation of ECOs and communicate cost impact to customers.
- Respond to customer inquiries and complaints.
- Ensure all necessary documentation is received from customers for successful product launches and changes.
- Supervise Program and Planning teams.
- Implement and review cost reduction localization programs with customers.
- Ensure compliance with contract and customer-specific requirements.
Requirements:
- Bachelor's degree in a related field or equivalent combination of education and experience.
- At least 8-10 years of working experience in a related environment, with 2-3 years in a managerial role.
- Strong interpersonal skills for effective communication at all levels.
- Numerically inclined with strong logical thinking and business acumen.
- Proven experience managing a team and being a team player.
- Working knowledge of SAP is preferred.
About Celestica Inc.
Celestica Inc. enables the world's best brands through our recognized customer-centric approach. We partner with leading companies in various industries to deliver solutions for their most complex challenges. As a leader in design, manufacturing, and supply chain solutions, we bring global expertise and insight at every stage of product development.
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