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Job Title: Tour Director for Mexico
Job Summary:
We are seeking a highly skilled and experienced Tour Director to lead our Mexico tours. As a Tour Director, you will be responsible for providing exceptional customer service, ensuring the smooth operation of our tours, and representing Ventura Travel GmbH in a professional manner.
Key Responsibilities:
- Lead groups of up to 12 travelers on 2-3 week all-country trips in Mexico
- Provide leadership and guidance to ensure the well-being and safety of our travelers
- Manage the itinerary and make adjustments as necessary to ensure a smooth tour experience
- Act as a host, guide, interpreter, and manager for our travelers
- Ensure that all services delivered by our partners meet our quality, safety, and sustainable standards
- Manage expenses and keep track of daily spending
- Provide exceptional customer service and ensure that our travelers have an unforgettable experience
Requirements:
- Advanced knowledge (C2 level) of the German language for communication with clients
- Fluency in Spanish
- Official Guide ID from Mexico
- First Aid Certification (CPR and Heimlich maneuver)
- Extensive knowledge of Mexico as a travel destination and the passion to share it with others
- Interest in sustainable, local, and authentic travel
- Engaging, reliable, and well-organized
- Good health, high energy level, and positive attitude
What We Offer:
- Opportunity to participate in further education for Tour Directors within the company
- Competitive salary for each tour
- Further career opportunities, such as becoming part of the operational team or travel coordinator for our tour guides
- International and friendly working environment
- Confidentiality and diversity in the application process