Talent Operations Specialist

hace 2 semanas


Ciudad de México, Ciudad de México Netflix A tiempo completo
About the Role

We are seeking a highly skilled and detail-oriented Talent Operations Specialist to join our HR Shared Services team at Netflix. As a key member of our team, you will be responsible for providing exceptional customer service to our employees, ensuring the accuracy of employee data, and assisting with the development and implementation of HR programs.

Key Responsibilities
  • Employee Support: Serve as the primary point of contact for employees, providing information and assistance related to benefits, onboarding, payroll, and other HR-related matters.
  • Data Management: Ensure the accuracy and integrity of employee data through the management of employee systems and processes.
  • Program Development: Assist with the development and implementation of HR programs that support the needs of our employees, including onboarding, training, and offboarding.
  • Process Improvement: Collaborate with the HR team to identify areas for process improvement and implement changes to streamline and optimize HR operations.
  • Knowledge Management: Develop and maintain our HR knowledge base, ensuring that employees have access to accurate and up-to-date information.
Requirements
  • At least 3 years of experience in HR, preferably in a similar role.
  • Strong knowledge of HR tools and systems, including Workday, ServiceNow, and Zendesk.
  • Excellent communication and interpersonal skills, with the ability to work effectively with employees at all levels.
  • Ability to analyze data and make informed decisions.
  • Strong problem-solving skills and ability to work independently in a fast-paced environment.
About Netflix

Netflix is one of the world's leading entertainment services, with 278 million paid memberships in over 190 countries. We are committed to creating a diverse and inclusive workplace, where everyone has the opportunity to succeed.



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