Technical Support Controls Engineer

hace 4 semanas


Xico, México Kion Group Ag A tiempo completo

Job Summary

We are seeking a highly skilled Controls Engineer Technical Support Specialist to join our team at Kion Group Ag. As a key member of our Technical Support group, you will provide expert technical support to our customers, ensuring the smooth operation of our complex systems.

Key Responsibilities:

  • Participate in the support of complex systems that integrate hardware and software.
  • Provide technical support in complex material specification, schematic troubleshooting, and follow-up.
  • Recommend ideas related to productivity improvement, cost reduction, and customer satisfaction.
  • Provide troubleshooting expertise to our customers.
  • Travel between 10-20% to different customer locations, which may include weekends and overtime.

Requirements:

  • Bachelor's Degree in a related field.
  • 3 to 5 years of experience in a related field providing customer service support.
  • Experience with Allen Bradley Logix PLC controls platforms.
  • Experience with controls hardware troubleshooting.
  • Siemens and Modicon PLC experience a plus.
  • Electrical troubleshooting experience.
  • Strong customer service mentality.
  • Strong verbal communication skills over the phone.
  • Ability to work independently.
  • Ability to work in shifts.

What We Offer:

  • Career development opportunities.
  • Competitive compensation and benefits.
  • Pay transparency.
  • Global opportunities.

Equal Employment Opportunity:

Kion Group Ag provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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