Credit and Collections Specialist

hace 3 semanas


Ciudad de México, Ciudad de México Eastman A tiempo completo
Key Responsibilities

Delivering Results

  • Conduct daily reviews of customer balances to identify collection opportunities and prioritize activities to ensure timely payment receipt.
  • Assess credit risk and determine customer credit limits and payment terms based on their creditworthiness.
  • Engage with customers via phone to resolve payment and collection issues, ensuring effective communication and conflict resolution.
  • Collaborate with Accounts Receivable, Customer Service, and Sales teams to address customer concerns and maintain positive relationships.
  • Provide recommendations to the Credit Manager/Team Lead on problematic accounts.
  • Monitor and release customer orders blocked for credit review, ensuring seamless order fulfillment.
  • Investigate and resolve issues related to credit card and check payments.
  • Update customer details and communication records in credit files in a timely manner.
  • Effectively communicate with all levels of employees, including management, to ensure seamless collaboration.
  • Represent the company in a professional, customer-focused manner when interacting with customers and external parties.
  • Maintain confidentiality when handling sensitive customer information.
Requirements

Qualifications and Experience

  • High school diploma or equivalent; higher education is an asset.
  • Proficiency in English, with a minimum B2 level in verbal and written communication.
  • Experience processing credit card payments and investigating payment errors.
  • Minimum 3 years of experience in a financial field, preferably credit and collections.
  • Proficiency in Microsoft Office tools, including Outlook and Excel.
  • SAP experience is a plus.
  • Strong negotiation and mediation skills are essential.
  • Excellent follow-up and organization skills, with attention to detail and accuracy.
  • Excellent written and verbal communication skills.
  • Ability to handle multiple tasks simultaneously and prioritize effectively.
  • Proven ability to work in a team environment and contribute to team success.
  • Willingness to receive and provide feedback.
  • Productivity and continuous improvement mindset.


  • Ciudad de México, Ciudad de México Epson America, Inc A tiempo completo

    Key ResponsibilitiesThe Credit and Collections Specialist will be responsible for managing the accounts receivable process, ensuring timely recovery of accounts, and providing excellent customer service. The ideal candidate will have a strong understanding of financial systems and procedures, as well as excellent communication and problem-solving...


  • Ciudad de México, Ciudad de México dbschenker A tiempo completo

    Key ResponsibilitiesAs a Senior Credit and Collections Specialist at DB Schenker, you will be responsible for managing all levels of portfolio complexity, ensuring timely collections of company receivables, and communicating with customers to resolve disputes and escalations.Key RequirementsTo succeed in this role, you will need a minimum of 2 years of B2B...


  • Ciudad de México, Ciudad de México dbschenker A tiempo completo

    Your RoleWe are seeking a highly skilled Credit and Collections Specialist to join our team at DB Schenker. As a key member of our finance team, you will be responsible for managing our company's receivables and ensuring timely collections.Your ResponsibilitiesDunning and Collections Management for all levels of portfolio complexity.Communicate with...


  • Ciudad de México, Ciudad de México dbschenker A tiempo completo

    Your RoleWe are seeking a highly skilled Credit and Collections Specialist to join our team at DB Schenker. As a key member of our finance department, you will be responsible for managing our company's receivables and ensuring timely collections.Your ResponsibilitiesDunning and Collections Management for all levels of portfolio complexity.Communicate with...

  • Collections Specialist

    hace 4 semanas


    Ciudad de México, Ciudad de México SGS A tiempo completo

    Job SummaryWe are seeking a highly skilled Collections Specialist to join our team at SGS. The successful candidate will be responsible for managing customer relationships, collecting receivables, and maintaining accurate records.Key ResponsibilitiesContact customers to collect outstanding payments and resolve any disputes.Document customer interactions and...

  • Collections Specialist

    hace 1 semana


    Ciudad de México, Ciudad de México SGS A tiempo completo

    Job SummaryWe are seeking a highly skilled Collections Specialist to join our team at SGS. The successful candidate will be responsible for managing customer relationships, collecting receivables, and maintaining accurate records.Key ResponsibilitiesContact customers to collect outstanding payments and resolve any disputes.Document customer interactions and...


  • Ecatepec de Morelos, México Sealed Air A tiempo completo

    **Job Summary**Sealed Air is seeking a skilled Credit and Collections Specialist to join our team in North America. As a key member of our Credit and Collections team, you will be responsible for managing a portfolio of customers, ensuring timely payment, and resolving any disputes that may arise.**Key Responsibilities**Manage a portfolio of customers in...

  • Collections Specialist

    hace 4 días


    Ciudad de México, Ciudad de México SGS A tiempo completo

    Job SummaryWe are seeking a highly skilled Collections Specialist to join our team at SGS. The ideal candidate will have a strong background in collections activities and accounts receivables, with excellent communication skills in English and Spanish.Key ResponsibilitiesContact customers to collect receivables based on assigned queues.Document customer...


  • Ciudad de México, Ciudad de México SGS A tiempo completo

    Job DescriptionAs a Collections Specialist at SGS, you will be responsible for managing customer relationships and ensuring timely payment of receivables. Your key responsibilities will include:Contacting customers to collect outstanding balances and resolving any disputes that may arise.Documenting customer interactions and maintaining accurate records of...


  • Ciudad de México, Ciudad de México SGS A tiempo completo

    Job OverviewAs a Collections Specialist at SGS, you will play a crucial role in ensuring timely payment from customers. Your primary responsibility will be to contact customers to collect receivables, document customer interactions, and maintain accurate records of customer payment status.Key ResponsibilitiesContact customers to collect receivables based on...


  • Ciudad de México, Ciudad de México AIG A tiempo completo

    Collections SpecialistAbout the Role:American International Group, Inc. (AIG) is a leading global insurance organization seeking a skilled Collections Specialist to join our team. As a Collections Specialist, you will play a critical role in managing premium receivables, resolving customer service issues, and collaborating with internal stakeholders to drive...

  • Collections Specialist

    hace 3 semanas


    Ciudad de México, Ciudad de México SGS A tiempo completo

    Job SummaryWe are seeking a highly skilled Collections Specialist to join our team at SGS. The successful candidate will be responsible for managing customer relationships, collecting receivables, and maintaining accurate records.Key ResponsibilitiesEstablish and maintain effective communication with customers to collect outstanding receivables.Document...

  • Collections Specialist

    hace 1 semana


    Ciudad de México, Ciudad de México Epson America, Inc. A tiempo completo

    Job SummaryWe are seeking a highly skilled Collections Specialist to join our team at Epson America, Inc. The ideal candidate will have a strong background in financial operations, with a focus on accounts receivable and credit management.Key ResponsibilitiesMonitor and manage accounts receivable to ensure timely recovery of payments.Provide forecasts of...

  • Collections Specialist

    hace 3 días


    Ciudad de México, Ciudad de México AIG A tiempo completo

    Collections SpecialistAbout the Role:American International Group, Inc. (AIG) is a leading global insurance organization seeking a skilled Collections Specialist to join our team. As a Collections Specialist, you will play a critical role in managing and resolving customer accounts, ensuring timely payments, and maintaining strong relationships with our...


  • Ciudad de México, Ciudad de México Mondelēz International A tiempo completo

    About the RoleMondelēz International is seeking a skilled Credit and Collections Manager to oversee credit management and cash collection activities. As a key member of our team, you will work closely with sales and finance functions to minimize overdues, clear claims and deductions, and mitigate risk.Key ResponsibilitiesDevelop and implement effective...


  • Ciudad de México, Ciudad de México Epson America, Inc A tiempo completo

    Key ResponsibilitiesThe Collections Specialist will be responsible for managing the accounts receivable process, ensuring timely recovery of payments, and maintaining accurate records. This role requires strong communication and analytical skills to resolve customer inquiries and discrepancies.AccountabilitiesMonitor and manage customer accounts to ensure...


  • Ciudad de México, Ciudad de México Eastman A tiempo completo

    Key ResponsibilitiesKey ResponsibilitiesMonitor and manage customer balances daily to ensure timely receipt of payment, prioritizing collection activity to meet business objectives.Assess credit risk and determine customer credit limits and payment terms based on their creditworthiness.Communicate effectively with customers via phone and email to resolve...


  • Santiago de Querétaro, Querétaro de Arteaga, México Mitsubishi Electric Automation, Inc. (MEAU) A tiempo completo

    Job SummaryThe Credit and Collections Coordinator role at Mitsubishi Electric Automation, Inc. (MEAU) combines a focus on timely collections and dispute resolution with ensuring adherence to complex tax regulations.Key ResponsibilitiesManage a portfolio of accounts through calls, emails, and on-site visits to ensure timely collections and resolution of...


  • Ciudad de México, Ciudad de México Eastman A tiempo completo

    Key ResponsibilitiesKey ResponsibilitiesReview customer balances daily for assigned portfolio and prioritize collection activity with the overall objective of timely receipt of payment.Assess credit risk and determine customer's credit limit as well as payment terms based on the customer's credit risk.Take inbound and make outbound calls to customers to...


  • Ecatepec de Morelos, México Sealed Air A tiempo completo

    Job Title: Credit and Collections Analyst North AmericaAt Sealed Air, we are committed to providing innovative packaging solutions that protect essential goods transported worldwide. As a Credit and Collections Analyst, you will play a crucial role in managing a customer's portfolio for customers based in North America, ensuring alignment with our company's...