Customer Experience Director

Role OverviewAs a key member of the Oracle team, you will play a pivotal role in delivering exceptional customer experiences, fostering long-lasting relationships, and driving business growth.Key ResponsibilitiesLead the management of customer contracts, ensuring timely delivery and effective support within agreed budgetary constraints.Develop and maintain...

As a Customer Experience Manager at TTEC, you will be responsible for leading a team of managers to deliver exceptional customer experiences. You will work closely with the Director, Service Delivery, to ensure that all key success metrics are met, including customer satisfaction, service level, and quality goals. You will also be responsible for mentoring...

**Customer Experience Program Leadership Opportunity**We are seeking a seasoned program leader to drive strategic initiatives that enhance customer satisfaction and operational excellence in Latin America.As a Delivery Customer Experience Program Leader, you will leverage your expertise in technology and customer behavior to create seamless, engaging...

Job Title: Customer Experience Operations LeaderVerato, Inc is seeking a highly skilled Customer Experience Operations Leader to join our team. As a key member of our operations team, you will be responsible for developing, deploying, and enforcing best practices, procedures, and tools to ensure consistency, quality, and maximum efficiency of our Customer...

Job Title: Customer Experience StrategistThe Customer Experience Strategist is a key role in our organization, responsible for developing and implementing strategies to enhance customer experience across various touchpoints. This role requires a deep understanding of customer behavior, preferences, and pain points, as well as the ability to analyze data and...

Job SummaryCiti is seeking a highly motivated and detail-oriented Customer Experience Analyst to join our team. As a Customer Experience Analyst, you will be responsible for analyzing customer data and feedback to identify trends and areas for improvement. You will work closely with cross-functional teams to develop and implement strategies to enhance the...

Role OverviewAt Factorial, we're looking for a Team Lead to spearhead our mission of creating the highest satisfaction levels for our Portuguese customers at every touchpoint. As a key member of our Portuguese Customer Experience team, you will report directly to the Director of Account Management and collaborate with other Area Managers to drive business...

We are seeking a seasoned Customer Experience Lead to join our team at Qualtrics. As a key member of our Customer Experience (CX) Professional Services team, you will play a pivotal part in our success by leading the design and delivery of impactful customer experience programs. You will contribute to the initial onboarding experience, build lasting client...

Customer Experience StrategistWe're seeking a seasoned Customer Experience Strategist to join our team at Zendesk, Inc. As a key member of our Managed Services team, you'll play a critical role in helping our enterprise customers maximize the value of our products and services.Key Responsibilities:Develop and implement customer experience strategies that...

About the RoleWe're seeking a talented Customer Experience Specialist to join our team at Zendesk. As a key member of our customer experience team, you will play a critical role in delivering exceptional customer experiences through our software.Key Responsibilities:Collaborate with cross-functional teams to identify and implement process improvements that...

Job Title: Customer Experience ManagerAbout the RoleWe are seeking a highly skilled Customer Experience Manager to join our team at Cisco Systems. As a key member of our customer success organization, you will play a pivotal role in driving the successful adoption and utilization of our technologies and services within our customer organizations, leading to...

Job Title: Customer Experience ManagerWe are seeking a highly skilled Customer Experience Manager to join our team. As a key member of our customer-facing team, you will be responsible for designing and managing customized customer experiences and briefings to be presented in our customer welcome center.Key Responsibilities:Partner with cross-functional...

Job Title: Customer Experience SpecialistJob Summary:We are seeking a highly skilled Customer Experience Specialist to join our team at SPX FLOW, Inc. in Mexico. As a Customer Experience Specialist, you will be responsible for setting up sales orders, managing customer interactions, and ensuring exceptional customer experiences.Key Responsibilities:Set up...

Join Our Team as a Customer Experience AssociateOsmind is a pioneering platform for clinicians and researchers working to develop innovative mental health treatments. Our mission is to accelerate new science and improve access to care for patients worldwide.Our OpportunityWe are seeking a highly motivated Customer Experience Associate to join our growing CX...

About NubankNubank is a pioneering digital banking platform that has revolutionized the way people interact with money in Latin America. Founded in 2013, the company has grown to become one of the largest and most innovative financial institutions in the region.About the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team in...

Johnson & Johnson is actively seeking a Strategic Customer Group Director to lead the company’s business development efforts in Mexico. This role is a critical part of our commercial strategy, and we are looking for a seasoned executive to drive growth and innovation in the region.The Strategic Customer Group Director will be responsible for leading the...

At Gigamon, our mission is to safeguard the world's largest and most complex networks and data. As a certified Great Place to Work, we offer a deep observability pipeline that delivers network-derived intelligence to cloud, security, and observability tools. This enables our clients to eliminate security blind spots, optimize network traffic, and reduce tool...

At Lyft, our mission is to provide exceptional transportation experiences. To achieve this, we rely on our team members to drive outstanding customer outcomes. The Support Escalations Team Lead plays a crucial role in ensuring their team consistently meets its goals.This role involves leading and managing a team, providing strategic direction, ongoing...

Cognodata, empresa líder en Customer Science, Customer Experience y Advanced Analytics, busca un profesional para el desarrollo de proyectos de Customer Experience y Business Intelligence en la ciudad de México.Responsabilidades:Programar cuestionarios de Customer Experience e Investigación de MercadosConsultar bases de datos mediante SQLAnálizar datos...

**About the Role**EcoVadis is seeking a highly motivated Customer Experience Specialist to join our team. As a trusted advisor, you will be responsible for providing high-touch assistance to our customers' questions and concerns.**Key Responsibilities**Conduct internet research to clarify and validate companies' registered information, such as legal entity,...