Operations Manager, Fulfillment Center Leadership
hace 2 días
**Job Summary**
We are seeking an experienced Operations Manager to lead our Fulfillment Center team in Mexico. As a key member of our operations leadership team, you will be responsible for driving business growth, improving operational efficiency, and ensuring exceptional customer service.
**Key Responsibilities:**
- Develop and implement strategic plans to achieve business objectives, including budgeting, forecasting, and process improvement.
- Lead and manage a team of Area Managers, providing coaching, mentoring, and performance feedback to ensure high-performing teams.
- Collaborate with cross-functional teams, including HR, Finance, and IT, to drive business initiatives and resolve operational issues.
- Drive process improvements and implement best practices across the Fulfillment Center, ensuring compliance with company policies and procedures.
- Develop and maintain strong relationships with stakeholders, including employees, customers, and vendors.
- Identify and mitigate operational risks, ensuring a safe and healthy work environment.
**Requirements:**
- 5+ years of experience in operations management, preferably in a manufacturing, production, or distribution environment.
- Proven track record of driving business growth, improving operational efficiency, and reducing costs.
- Strong leadership and management skills, with experience in coaching and developing high-performing teams.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
- Ability to work in a fast-paced environment, with a strong focus on customer service and satisfaction.
**What We Offer:**
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- The chance to work with a world-class team and make a meaningful impact on our business.
**About Us:**
Servicios Comerciales Amazon Mexico S. De R.L. De C.V. is a leading e-commerce company, dedicated to providing exceptional customer service and delivering innovative solutions to our customers. We are committed to creating a positive and inclusive work environment, where our employees can thrive and grow.
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