Customer Relationship Manager

hace 2 semanas


Gral Escobedo, Nuevo León, México Dana A tiempo completo

Dana, a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies, is seeking an experienced Customer Relationship Manager to join its team. The ideal candidate will possess excellent communication skills, be able to analyze customer demand, and develop production programs for optimal on-time delivery.

Job Description

The Customer Relationship Manager will be responsible for capturing and disseminating customer needs through close contact with each client. This involves creating, coordinating, and managing production plans to ensure timely supply of materials, avoiding production stoppages and late deliveries.

The successful candidate will communicate customer requirements to the entire organization, keep clients informed about order status, and analyze demand to identify potential issues. They will also prepare shipping programs, report requirements to the organization, and develop production programs for peripheral areas.

Key Responsibilities
  • Capture and disseminate customer needs through close contact with clients
  • Analyze customer demand to identify potential issues
  • Develop production programs for optimal on-time delivery
  • Communicate customer requirements to the entire organization
  • Keep clients informed about order status

This role requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills. If you are a detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply.

Estimated Salary: $60,000 - $80,000 per year

We offer a competitive salary, benefits package, and opportunities for career growth and development. As an equal opportunity employer, we value diversity and inclusion in the workplace.



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