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About the Role
This is a fantastic opportunity to join Snaphunt as a Customer Service Representative - IT Support. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.
Key Responsibilities
- Provide timely and effective support to customers via various communication channels.
- Resolve customer inquiries and issues in a professional and courteous manner.
- Work closely with internal teams to ensure seamless order processing and delivery.
- Escalate customer feedback and concerns to management as required.
Requirements
- At least 1 year of experience in a customer service role, preferably in the IT services industry.
- Excellent interpersonal, written, and verbal communication skills.
- Ability to adapt to changing environments and prioritize tasks effectively.
- Strong goal-oriented mindset and ability to work in fast-paced environments.
- Excellent team player with strong stakeholder management skills.
About Snaphunt
Snaphunt is a leading provider of workforce management solutions to Fortune 1000 clients globally. Our client portfolio includes leading international and local companies, regulatory bodies, professional associations, as well as small and medium enterprises.
