Bilingual Support Specialist for Global Clients

hace 2 semanas


Monterrey, Nuevo León, México Sequoia Connect A tiempo completo

Our company, Sequoia Connect, is a leader in next-generation service provision, delivering excellence in IT, BPO, and consulting services. With a strong focus on innovation and automation, we empower our clients to achieve operational excellence and customer delight.

We are currently searching for a highly skilled Bilingual Support Specialist to join our team in Monterrey or Saltillo. As a key member of our global support team, you will be responsible for providing top-notch customer support to clients via phone, email, and chat.

To succeed in this role, you will need:

  • Proven experience in a Service Desk or technical support role, with a strong track record of delivering excellent customer experiences.
  • Advanced proficiency in both English and German (oral and written), as well as native-level Spanish skills.

In exchange for your hard work and dedication, we offer a competitive salary range of $60,000 - $80,000 per year, depending on your level of experience. You will also have the opportunity to work with a dynamic and award-winning team, with access to ongoing training and development opportunities.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Our team is committed to fostering a culture of innovation, collaboration, and mutual respect, and we look forward to welcoming you on board.



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