Empleos actuales relacionados con Product Support Specialist - San Cristóbal de las Casas, Chiapas - Kisi

  • IT Support Specialist

    hace 2 semanas

    Naucalpan de Juárez, México Sybex Support Services Llc A tiempo completo

    Job SummaryWe are seeking a skilled IT Support Specialist to join our team at Sybex Support Services Llc. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and collaborating with other IT teams to ensure seamless service delivery.Key ResponsibilitiesProvide...

  • Product Support Specialist

    hace 3 semanas

    Ciudad de México, Ciudad de México Kisi A tiempo completo

    About KisiWe're revolutionizing the way people access and secure their spaces with innovative technology. Our dynamic team is changing the world, and we're looking for passionate individuals to join us.About the RoleAs a Product Support Specialist, you'll play a pivotal role in delivering exceptional customer support and technical assistance. Your primary...

  • Product Support Specialist

    hace 2 meses

    Ciudad de México, Ciudad de México Kisi A tiempo completo

    About KisiWe're revolutionizing the way people access and secure their spaces with innovative technology. Our cutting-edge solutions are transforming how businesses control access to their offices, facilities, and buildings.About the RoleAs a Product Support Specialist, you'll play a pivotal role in delivering exceptional customer support and technical...

  • Desktop Support Specialist

    hace 2 semanas

    Naucalpan de Juárez, México Sybex Support Services Llc A tiempo completo

    **Job Summary**At Sybex Support Services Llc, we are seeking a skilled Desktop Support Specialist to join our team. The successful candidate will provide top-notch support for client Windows platforms, focusing on desktop/end user technologies, collaboration tools, and mobile technologies, including laptop/mobile devices, video conferencing, network/remote...

  • Digital Product Support Specialist

    hace 3 semanas

    Ciudad de México, Ciudad de México Eaton A tiempo completo

    Eaton's Corporate Sector division is seeking a Digital Product Support Specialist to provide technical assistance for Eaton's digital products.**Key Responsibilities:**- Provide technical support for Eaton's digital products, including troubleshooting and resolving issues.- Develop and modify digital products to meet customer needs.- Collaborate with...

  • Product Support Specialist

    hace 4 semanas

    Ciudad de México, Ciudad de México Kisi A tiempo completo

    About KisiWe're a pioneering company revolutionizing the way people access and secure their spaces. Our cutting-edge technology is transforming how businesses control access to their offices, facilities, and buildings. If you're passionate about innovative technology and want to be part of a dynamic team that's changing the world, we want to hear from...

  • Product Support Specialist

    hace 3 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México Lm Wind Power Ge A tiempo completo

    Job SummaryWe are seeking a highly skilled Product Support Specialist to join our team at Lm Wind Power / Ge. As a key member of our organization, you will be responsible for providing technical support to our customers and ensuring the reliability and maintenance of our electrical products.Key ResponsibilitiesProvide technical support to customers through...

  • Product Support Specialist

    hace 5 meses

    Ciudad de México HAYS A tiempo completo

    Support Specialist **Your new company** International software company dedicated to simplifying enterprise financial operations. Supporting companies' efficiency and profitability using data management and distribution services. **Your new role** - Research, diagnose, troubleshoot and identify solutions to solve customer issues. - Report software issues...

  • Customer Support Specialist

    hace 5 meses

    Ciudad de México Sur A tiempo completo

    We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...

  • Technical Support Specialist

    hace 2 meses

    Ciudad de México, Ciudad de México Datadog A tiempo completo

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at Datadog. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers via multiple channels, including ticketing systems, live chat, phone, and screen sharing tools.Key Responsibilities:Engage with...

  • Sales Specialist, Speakers

    hace 3 meses

    Ciudad de México, CDMX Product School A tiempo completo

    **Sales Specialist, Speakers**: **We're on a mission at Product School** to empower people to build better products! As the global leader in Product Management certifications, we train Product Managers at all career stages and entire Product teams within organizations. Delivered live by globally recognized instructors, our certifications empower our...

  • Technical Support Specialist

    hace 3 semanas

    Ciudad de México, Ciudad de México Datadog A tiempo completo

    Technical Support SpecialistMexico City, MexicoDatadog's Technical Solutions team is seeking a Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to customers via multiple channels, including ticketing systems, live chat, phone, and screen sharing tools.Key...

  • Product Support Specialist

    hace 2 semanas

    Ciudad de México, Ciudad de México IQVIA A tiempo completo

    Job OverviewAs a Product Support Engineer at IQVIA, you will work under close supervision in a team responsible for product design experience. Your primary focus will be on resolving routine problems and collaborating with product teams to receive and address support requests.Key ResponsibilitiesTriaging requests and fixing small bugsSubmitting engineering...

  • Product Support Specialist

    hace 3 semanas

    Ciudad de México, Ciudad de México IQVIA A tiempo completo

    Job OverviewWe are seeking a highly motivated and detail-oriented Product Support Engineer to join our team at IQVIA. As a key member of our support team, you will work closely with our product teams to provide top-notch support to our customers.Key ResponsibilitiesReceive and triage support requests from customersFix small bugs and submit engineering...

  • Technical Support Specialist

    hace 2 meses

    Ciudad de México, Ciudad de México FIS A tiempo completo

    Job SummaryFIS is seeking a highly experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to customers and users where the product is highly technical or sophisticated in nature.Key ResponsibilitiesRespond to situations where first-line product support has failed...

  • Product Support Specialist

    hace 2 meses

    Ciudad de México, Ciudad de México IQVIA A tiempo completo

    Job OverviewAs a Product Support Engineer at IQVIA, you will work under close supervision in a team responsible for product design experience. You will be handling routine problems and working closely with product teams to receive support requests.Key Responsibilities- Collaborate with product teams to resolve support requests- Troubleshoot and fix small...

  • Product Support Specialist

    hace 2 semanas

    Ciudad de México, Ciudad de México IQVIA A tiempo completo

    **Job Overview**As a Product Support Engineer at IQVIA, you will work under close supervision in a team responsible for product design experience. Your primary focus will be on resolving routine problems and collaborating with product teams to receive support requests.**Essential Functions**- Work directly with product teams to receive and triage support...

  • Technical Support Specialist

    hace 1 mes

    Ciudad de México, Ciudad de México Datadog A tiempo completo

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at Datadog. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers via multiple channels, including ticketing systems, live chat, phone, and screen sharing tools.Key Responsibilities:Engage with...

  • Technical Support Specialist

    hace 2 semanas

    Ciudad de México, Ciudad de México Datadog A tiempo completo

    Technical Support SpecialistMexico City, MexicoWe are seeking a skilled Technical Support Specialist to join our team at Datadog. As a Technical Support Specialist, you will be responsible for providing technical support to our customers via multiple channels, including ticketing systems, live chat, phone, and screen sharing tools.Key Responsibilities:Engage...

  • Technical Support Specialist

    hace 2 semanas

    Ciudad de México, Ciudad de México Datadog A tiempo completo

    Technical Support SpecialistAt Datadog, we're looking for a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you'll be responsible for providing top-notch technical support to our customers via multiple channels, including ticketing systems, live chat, phone, and screen sharing tools.Key Responsibilities:Engage with...

Product Support Specialist

hace 2 meses

San Cristóbal de las Casas, Chiapas, México Kisi A tiempo completo
About Kisi

We are a physical security technology company that accelerates a world where the right people can share physical resources at any time. Our mission is to ensure ease of facility access and remote space management, providing access systems to create a secure future where spaces are connected and accessible without boundaries.

Job Description

We are looking for a highly skilled Product Support Specialist to join our team. As a key member of our support team, you will be responsible for handling support cases, converting new support insights into standardized knowledge, and providing insights into how to improve our products in a structured format.

Key Responsibilities
  • Support Kisi partners, administrators, and end-users as they install and operate our products
  • Be an expert in the product to evangelize correct use of features and troubleshoot advanced software functions as well as test software integrations
  • Understand hardware mechanisms, wiring, and installation to remotely support Kisi installers, administrators, and users who may be on-site
  • Escalate issues to secondary teams when appropriate, and take steps to ensure such issues can be addressed expeditiously in the future
Requirements
  • Aptitude for technology and customer support
  • Ability to work independently and as part of a team
  • Excellent communication and problem-solving skills
  • Ability to learn and adapt quickly to new technologies and processes
What We Offer
  • A dynamic and growing team
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A flexible and remote work environment