Product Support Specialist

hace 4 semanas


Ciudad de México, Ciudad de México IQVIA A tiempo completo

Job Overview

As a Product Support Engineer at IQVIA, you will work under close supervision in a team responsible for product design experience. Your primary focus will be on resolving routine problems and collaborating with product teams to receive and address support requests.

Key Responsibilities

  • Triaging requests and fixing small bugs
  • Submitting engineering tickets and working knowledge of support processes
  • Collaborating with product teams to receive support requests

Requirements

  • Bachelor's Degree in Computer Science or a related field
  • Advanced English required
  • Basic knowledge of Javascript frameworks required
  • Knowledge of CSS and HTML preferred
  • 2-4 years of experience preferred


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