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Senior Basis Consultant
hace 1 mes
About the Role
We are seeking a highly skilled and experienced Senior Basis Consultant to join our Enterprise Cloud Services team. As a key member of our team, you will be responsible for ensuring the 24x7 availability of SAP systems running in SAP ECS, responding to and resolving alerts and incidents, and serving as an escalation point for productive issues.
Key Responsibilities
- Ensure the 24x7 availability of SAP systems running in SAP ECS
- Respond to and resolve alerts and incidents
- Serve as an escalation point for productive issues
- Follow change management processes during service request execution
- Seek opportunities to streamline standard operating procedures through automation
Requirements
- Bachelor's degree or higher in Computer Science, Engineering, or Information Technologies Management
- Solid know-how on SAP Technologies, including SAP NetWeaver certification
- Experience in at least one non-NetWeaver technology, such as BOBJ, SAP Mobile, or Convergent Charging
- Strong capabilities in technical documentation
- Capacity to continuously acquire new knowledge in an independent and proactive way
- Good analytical and solution-oriented thinking
- Very good communication and networking skills
- Strong customer service focus
- Very good English language skills
Work Experience
- 12+ years' experience as Technical SAP NetWeaver (ABAP and Java Basis administration) and/or non-NetWeaver engineer on L3 or higher-level operations/support teams
- Strong working knowledge in Linux and Windows operating system platforms
- Strong working knowledge in HANA, Sybase ASE, and/or other Database management systems
- Strong working knowledge managing technical documentation
About SAP
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.
We Win with Inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
