Medical Operations Excellence Manager

hace 3 días

Ciudad de México, Ciudad de México Novo Nordisk AS A tiempo completo

Are you passionate about ensuring strategic alignment and operational excellence in the pharmaceutical industry? If so, you might be the perfect fit for our Medical Excellence Operations Manager position. Read on to learn more about this exciting opportunity.

Position Overview

As a Medical Excellence Operations Manager at Novo Nordisk, you will be responsible for creating, tracking, and reporting on key performance indicators (KPIs) related to medical excellence. This includes ensuring relevant key opinion leader (KOL) mapping is performed, results analyzed, communicated, and implemented in plans and databases.

Key Responsibilities

  • Create and manage KPIs, including CMR monthly dashboard performance reviews, and ensure relevant KOL mapping is performed, results analyzed, communicated, and implemented in plans and databases.
  • Ensure operational excellence in the HCPs contract management process, KPIs follow-up, and continuous improvement.
  • Manage implementation and follow-up of CMR defined projects, budget management for defined CMR projects, and internal reporting within CMRQ.
  • Manage investigator-initiated study contracts, budget management, and other activities such as data management and publication processes with KOLs.
  • Analyze and benchmark data to enable strategic planning for mid-term and longer-term success, supporting entry to new therapy areas.
  • Provide specific support to Medical Affairs to ensure high-level planning and execution of Medical Education, Scientific Dialogue, and KOL engagement processes.

Requirements

We are looking for a candidate who possesses the following qualifications:

  • University Degree in Life Sciences or Healthcare.
  • Minimum of 5 years cross-functional experience in the pharmaceutical industry in areas like Quality, Medical Affairs, Medical Excellence, and/or Regulatory Affairs.
  • At least 3 years of project management experience with proven results.
  • Expertise in business process improvement. In-depth knowledge of the pharmaceutical industry, including international and Mexican regulations.
  • Ability to influence others, driving collaboration and alignment across teams.
  • Advanced English.

About the Department

You will be part of the Regulatory Affairs & Medical Excellence team at Novo Nordisk. Our department is responsible for running all regulatory activities from initial planning of biologic products to authority submission and ensuring the operational excellence of the CMRQ area. Our team supports all development projects by providing means for process alignment and optimisation, competency development, knowledge sharing, and training with regard to trial planning and trial execution across trial management and medical staff. We are located at our headquarters, where we foster a collaborative and dynamic atmosphere.

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