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Business Continuity and Incident Management Manager

hace 2 meses


Xico, México Hsbc A tiempo completo
Job Summary

We are seeking a highly skilled Business Continuity and Incident Management Manager to join our team at Hsbc. As a key member of our organization, you will be responsible for ensuring the continuity of our business operations and managing incidents that may impact our services.

Key Responsibilities
  • Develop and implement Business Continuity and Incident Management plans to ensure the continuity of our business operations.
  • Manage and coordinate incident response activities to minimize the impact of disruptions on our services.
  • Collaborate with cross-functional teams to identify and mitigate risks to our business operations.
  • Develop and maintain relationships with key stakeholders, including senior management, business leaders, and functional teams.
  • Provide guidance and support to business units on Business Continuity and Incident Management best practices.
  • Conduct regular risk assessments and business impact analyses to identify areas for improvement.
  • Develop and implement training programs to ensure that employees are aware of Business Continuity and Incident Management procedures.
  • Monitor and report on Business Continuity and Incident Management metrics to ensure compliance with regulatory requirements.
Requirements
  • Proven experience in Business Continuity and Incident Management, preferably in the financial sector.
  • Strong knowledge of risk management principles and practices.
  • Excellent communication and project management skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Fluent in English (strong verbal and written skills).
  • Experience with Microsoft Office and Excel.
  • BCI UK or DRII USA (CBCP) certification is highly desirable.