Implementation Specialist
hace 2 meses
As a key member of our team, you will be responsible for collaborating with internal project managers on client calls, developing and maintaining comprehensive client project trackers, and evaluating data quality and software performance after deployment.
Key Responsibilities:
- Collaborate with internal project managers on client calls to ensure seamless project execution.
- Develop and maintain comprehensive client project trackers to ensure timely project completion.
- Evaluate data quality and software performance after deployment to identify areas for improvement.
- Conduct reinforcement training for clients on software functionalities to ensure optimal usage.
- Support bulk contract abstraction efforts, adhering to client style guides to ensure consistency.
- Process new clients through bulk abstraction services during onboarding to ensure a smooth transition.
- Escalate critical decisions, issues, and opportunities to ensure project success.
Additional Responsibilities:
- Provide support for client workflows to ensure efficient project execution.
- Ensure quality control of client-delivered abstractions to maintain high standards.
Preferred Experience:
2+ years of compliance experience preferred.
Required Skills & Competencies:
- Oral/written communication: Listens carefully and speaks clearly and professionally in all situations, edits work for accuracy and clarity, and is able to create, read, and interpret complex written information.
- Planning/organizing: Prioritizes and plans work activities, project timelines, tracks project deadlines, and uses time efficiently.
- Adaptability: Adapts to changes in the work environment, manages competing demands, and is able to deal with frequent interruptions, changes, delays, or unexpected events.
- Problem solving: Identifies and resolves problems in a timely manner, gathers and reviews information appropriately, and uses own judgment and acts independently.
- Passion: Demonstrates passion to learn in a rapidly growing and oftentimes unstructured environment.
- Technology: Proficient in the use of Microsoft products: Word, Excel, PowerPoint, Outlook, and prepares and/or provides ad hoc reports for executive management use.
- Reporting: Experience in data analysis and reporting.
- Technical knowledge in the following areas:
- Contract Compliance
Preferred Skills & Competencies:
- Knowledge of the renewable energy industry
- Competency with Microsoft Suite and other technologies
Job Type: Full-time
Salary: $38,000.00 - $55,254.00 per month
Work Schedule: 8-hour shift
Benefits:
- Transportation assistance
- Major medical insurance
- Life insurance
- Work-from-home option
- Meal vouchers
Work Location: On-site employment
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