Strategic Cloud Transformation Manager

hace 1 mes

Ciudad de México, Ciudad de México Amazon Web Services Mexico S. de R.L. de C.V. A tiempo completo

About Amazon Web Services Mexico S. de R.L. de C.V.



Amazon Web Services Mexico S. de R.L. de C.V. is seeking a highly skilled and experienced professional to join our team as a Customer Practice Manager. In this role, you will be responsible for leading activities with different customers from the Telco and Media sector, helping them develop a long-term AWS strategy.



Job Summary

This is an exciting opportunity to work with some of the largest and most complex enterprise customers at the forefront of cloud adoption. As a Customer Practice Manager, you will act as a trusted advisor and AWS ambassador to senior stakeholders and enterprise teams within our largest customers, understanding and helping realize their critical business outcomes with AWS.



Key Responsibilities



  • Shape Long-Term Strategy: Help Telco and Media customers shape their long-term strategy and innovative solutions by collaborating with customer teams and AWS partners.

  • Bias for Action: Deliver results in ProServe and Platform bookings in the near term through a bias for action.

  • Establish Executive Relationships: Establish executive relationships across technology and business groups, becoming a strategic advisor and expert with deep knowledge of the cross-section of the customers' business and available technology solutions.

  • Prepare and Present Proposals: Prepare and present technical and commercial proposals to different C-Levels.

  • Collaborate with Internal Network: Work with the AWS internal network, including specialist experts across AWS product and specialist resources as well as Account team, Partner team, Finance, and Legal.

  • Deliver Annual Bookings: Deliver on annual bookings and revenue targets with deal structure aligned with key customer goals and AWS Professional Services business objectives.

  • Support Scale: Support scale through shared learning and mechanisms across the Professional Services sales team.



About the Team

We're a diverse and inclusive team that values creativity, innovation, and collaboration. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. We offer endless knowledge-sharing, mentorship, and other career-advancing resources to help you develop into a better-rounded professional.



As a Customer Practice Manager at Amazon Web Services Mexico S. de R.L. de C.V., you will have the opportunity to work with some of the largest and most complex enterprise customers at the forefront of cloud adoption. You will act as a trusted advisor and AWS ambassador to senior stakeholders and enterprise teams within our largest customers, understanding and helping realize their critical business outcomes with AWS.



What We Offer

At Amazon Web Services Mexico S. de R.L. de C.V., we offer a competitive salary and benefits package, including a base salary of $150,000 - $200,000 per year, depending on experience. We also offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.



In addition to a competitive compensation package, we offer a dynamic and supportive work environment that fosters growth and development. You will have the opportunity to work with a talented team of professionals who share your passion for cloud computing and customer success.



We are open to hiring candidates to work out of one of the following locations:



Mexico City, DIF, MEX



Requirements

To be successful in this role, you will need to have:





  • 7+ years of external or internal customer-facing experience: Experience managing complex and large-scale projects, with a focus on customer satisfaction and success.

  • 3+ years working in the Industrial Telco and Media sector: Experience working in the Telco and Media sector, with a focus on consulting or professional services.

  • Business development experience: Experience developing business plans, identifying opportunities, and delivering results in a fast-paced environment.

  • CRM system experience: Experience using CRM systems to manage customer relationships, track progress, and drive conversions.

  • C-Level engagement experience: Experience engaging with C-Level executives, building relationships, and driving business outcomes.



Preferred qualifications include vertical industry sales and delivery experience, experience managing large-scale enterprise IT projects, evidence of growth in and achievement of professional services sales and delivery goals, and senior-level executive engagement, relationship management, and advisory experience.

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