Customer Experience Team Lead for French Market

About UsAt Factorial HR, we're a fast-growing company that's revolutionizing the way Small and Medium-sized Enterprises (SMEs) manage their Human Resources. Founded in 2016, our mission is to help businesses like yours automate HR workflows, centralize people data, and make better decisions.Our OpportunityWe're seeking an experienced Team Lead of Customer...

Are you passionate about teaching and language? Focus Frame French is a leading online platform in Canada that provides high-quality French language instruction to students of all levels. We are seeking experienced French tutors to join our team.Job Overview:We offer a competitive hourly rate of $180-$190, with the opportunity to teach 12-30 hours per week....

**Job Summary**The Customer Experience Team Lead is responsible for guiding and directing the Customer Care Team, ensuring compliance with company guidelines in terms of the quality of service provided to the customers. This role requires a detailed understanding of the full GSuite and Internet software, as well as the ability to solve problems...

Drive Business Growth as an Account Management LeaderWe are seeking a skilled Account Management Leader to lead our French Customer Experience team. As a key member of our leadership team, you will spearhead our mission to deliver exceptional customer satisfaction across all touchpoints.The ideal candidate will have a proven track record in managing...

We are seeking a highly experienced Customer Support Team Lead to join our team at Cozymeal. In this role, you will be responsible for leading a team of customer support associates and ensuring that all customer inquiries are handled efficiently and effectively.About the RoleThis is an exciting opportunity to join a fast-paced and dynamic operations team...

About CozymealCozymeal is a leading global marketplace that connects customers with culinary experiences and products. Our platform offers a wide range of services, including cooking classes, private chef experiences, culinary tours, and more.Job DescriptionWe are seeking a highly experienced Customer Support Team Lead to join our operations team. As a key...

About the RoleWe are looking for a Program Manager to lead our DF-Mexico Strategy. This role will be responsible for planning and execution for NA Direct Fulfillment's country-level strategy for the Mexico market place. The ideal candidate will determine selection for the country, vendors, and carriers to be onboarded and lead the launch and expansion of...

Customer Experience Team Lead FranceWe are looking for a Team Lead to join our French Customer Experience team and help us take the company to the next level.In this role, you will report directly to the Manager of Customer Experience France and team up with other Area Managers to spearhead our mission of creating the highest satisfaction levels for our...

About BramblesBrambles is a leading global provider of innovative supply chain solutions. Our vision is to elevate the Customer Experience across the enterprise, and we are seeking a highly skilled individual to join our team as a Customer Experience Management Transformation Lead.Estimated Salary: $120,000 - $180,000 per yearJob DescriptionThis is a...

About Our Team:Samsara is a pioneering company in the Connected Operations Cloud, serving organizations that rely on physical operations to harness IoT data and develop actionable insights. Our team helps improve safety, efficiency, and sustainability in global industries, including agriculture, construction, field services, transportation, and...

About the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at IKEA. As a key member of our Customer Contact Centre, you will be responsible for ensuring the satisfaction of all customers who contact us directly through the contact centre in all media.Your Key ResponsibilitiesYou will report to the Customer...

Job Title: Customer Service Team LeadJob Summary:We are seeking a highly skilled Customer Service Team Lead to join our team at Marken. As a key member of our operations team, you will be responsible for providing exceptional customer service and operational support to our clients.Main Responsibilities:Oversee daily customer service operations and ensure...

Job Title: Team Lead of CX FranceWe are seeking a highly skilled and experienced Team Lead to join our French Customer Experience team. As a Team Lead, you will be responsible for leading a team of Account Managers and driving customer retention and upselling efforts.Key Responsibilities:Lead and guide a dedicated team of 8-10 Account Managers, fostering a...

About the RoleWe are seeking a seasoned Chief Operations Officer to lead our LATAM Customer Experience team. Reporting to the Senior Director SVOD, Customer Experience, you will be responsible for scaling resources, optimizing costs, and ensuring high-quality customer experiences across all channels.This role involves managing outsourcing strategies,...

Voyagu is a fast-paced, dynamic travel agency based in the US, with operational hubs in Mexico City and Warsaw.We're seeking a highly skilled Client Satisfaction Manager to lead our customer support team and drive exceptional service delivery.Key Responsibilities: Lead and mentor the customer support team to ensure high performance and excellent service...

About the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at IKEA. As a key member of our Customer Contact Centre, you will be responsible for ensuring the satisfaction of all customers who contact us directly through the contact centre in all media.Your Key ResponsibilitiesYou will report to the Customer...

At Factorial HR, we're looking for a seasoned Team Lead to spearhead our French Customer Experience team and contribute to the company's growth.Key ResponsibilitiesLead a dedicated team of 8-10 Account Managers, fostering a culture of excellence and achievement of set targets.Monitor team performance metrics, identifying areas for improvement and...

Customer Success Manager OpportunityWe're seeking a highly organized and disciplined individual to lead our customer success team. As a Customer Success Manager, you will be responsible for leading implementation projects with our enterprise customers, providing customer support and user onboarding, and owning and managing customer renewals.Key...

Job Title: Customer Service Team LeadLocation: Mexico, en-USEstimated Salary: 230,000 MXN - 280,000 MXN per yearAbout the Job:We are seeking a highly skilled and experienced Customer Service Team Lead to join our team at KONE Mexico S.A. de C.V.As a Customer Service Team Lead, you will be responsible for overseeing the workflow of our customer center,...

We are seeking a skilled Restaurant Captain to lead our team at L'Angelus | French Restaurant, since 1998.Responsibilities:To provide exceptional service on dining experiences to guestsMingle and chat with guests to ensure their satisfactionProactive and highly responsive to guests' needsLearn the food and drink menu and offer suggestions and...