Local Operations Coordinator
hace 4 días
We are seeking an accomplished and ambitious Local Operations Coordinator to join our team at Euronet EFT Segment. As a key member of our operations team, you will play a crucial role in accelerating the introduction of our Independent ATM business in the region.
Key Responsibilities- Strategic Planning: Develop and implement strategies to establish and expand our ATM network, ensuring optimal availability, minimizing failures, and increasing revenue while optimizing costs.
- Vendor Management: Establish and maintain effective communication with external providers, including security, installation, transportation, and CIT companies, to ensure seamless operations.
- Local Support: Provide local support to our centralized Operations functions, ensuring timely and efficient resolution of issues.
- Project Management: Define project scope, set up measuring points, and establish processes for testing, documentation, and manual preparation, while monitoring SLAs.
- Inventory Management: Manage and maintain the ATM machines inventory and sites in our dedicated systems, ensuring accurate and up-to-date records.
- Technical Support: Provide technical office and operations IT/telco support, ensuring smooth operations and resolving technical issues promptly.
- Site Surveys: Conduct site surveys and manage related documentation to prepare site documentation, ensuring effective communication between the local management team and suppliers.
- Incident Resolution: Coordinate Euronet resources to resolve potential incidents, ensuring minimal disruption to our operations.
- Education: University degree with an orientation in Engineering or Information Technology.
- Experience: Minimum 2 years of experience in Operations or Information Technology functions, preferably in banking, financial services, telecommunications, or retail.
- Project Coordination: Prior experience in project coordination, with additional experience in ATM systems and software.
- Track Record: Proven track record in planning and operational projects with different platforms and systems, with a focus on on-time delivery, meeting budgets, and satisfying functional expectations.
- Flexibility: Flexibility and readiness to travel frequently, with a valid category B driving license.
- Language Skills: Fluent English, native Spanish.
- Self-Motivation: Self-motivated, results-orientated, and fully independent.
- Interpersonal Skills: Strong interpersonal skills with an orientation towards customer service.
- Analytical Skills: Analytical and problem-solving skills.
- Focus: Focus and dedication in delivering quality.
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