High-Energy Payments Operations Leader
hace 2 días
**Job Overview**
Amazon Payments is seeking a highly skilled Senior Program Manager to drive operational excellence, financial controllership, and product innovation in our Latam Payments Business Operations team. This role requires a strong background in payments, financial operations, accounting, and tax expertise to ensure compliance and optimize financial and settlement processes.
**Key Responsibilities**
- Lead, prioritize, and direct the team to meet and improve key payments and finance key financial events metrics and SLAs.
- Identify and build key business relationships to understand challenges and opportunities.
- Manage operational relationships with third-party payment partners (internal and external).
- Identify operational gaps in new offerings and set requirements for new projects to implement process improvements.
- Resolve escalations and lead improvement projects to enhance customer experience and internal processes.
- Partner with internal teams to support new payments products post-launch.
- Build and analyze business and operational metrics to identify trends and areas for improvement.
- Oversee financial controllership, ensuring accuracy and compliance in financial reporting by collaborating with accounting and tax teams.
**Requirements**
- Bachelor's degree or certificate of completion of studies required.
- 7+ years of relevant work experience, including significant experience in payments, financial controllership, accounting, and tax.
- Fluency in English and Spanish.
- Experience managing external relationships and cross-functional teams.
- Strong analytical skills with advanced SQL and Excel knowledge.
- Proven ability to identify and resolve data inconsistencies.
**Compensation Package**
We offer a competitive salary of $120,000 - $180,000 per year, depending on experience, plus benefits and incentives.
**Why Work at Amazon?**
Our inclusive culture empowers Amazonians to deliver the best results for our customers. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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