High-Level Program Director for Consumer Payments Operations

hace 1 día


Xico, México Amazon A tiempo completo
About the Role

We are seeking a seasoned Program Manager to lead our Consumer Payments operations in Mexico. As a key member of our team, you will be responsible for driving product and operational excellence for current and upcoming launches.

Your primary focus will be on building and executing work-streams to deliver programmatic excellence for internal businesses and customers. To succeed in this role, you should be comfortable with ambiguity, have excellent problem-solving skills, and be able to roll up your sleeves to get the job done.

This is an exceptional opportunity to join Amazon's Consumer Payments team and play a critical role in enabling the company's continuing scalability by raising the bar for product quality, availability, and efficiency.

Key Responsibilities
  • Collaborate closely with engineering, business operations, and product teams to drive program execution for critical initiatives across Mexico Payments.
  • Develop and implement business and operational metrics to identify trends and areas for improvement.
  • Effectively use internal analytics and support tools to develop dashboards, identify risks to deliver commitments, and drive corrective actions and resolution.
  • Prioritize workstreams to deliver technical, operational, and product feature improvements.
  • Apply exceptional interpersonal and communication skills to ensure product/feature roadmaps are met.
Requirements
  • 5+ years of experience in program or project management.
  • 3+ years of working cross-functionally with tech and non-tech teams.
  • 3+ years of defining and implementing process improvement initiatives using data and metrics.
  • Bachelor's degree.
  • Excellent written and verbal communication skills.
  • Fluent in English and Spanish.
About Amazon

Amazon is committed to creating a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.



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