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Partner Success Specialist
hace 2 meses
**About Plastic Bank**
Plastic Bank envisions a wasteless world. We empower the Social Recycling movement that stops ocean plastic and helps alleviate poverty. Our collection communities exchange plastic waste as currency for income and life-improving benefits. Exchanges are recorded through our proprietary blockchain-secured platform, enabling traceable collection, secured income, and verified reporting. The collected material is processed into Social Plastic feedstock for reuse in products and packaging. We are currently operating in various regions, leveraging our technology to drive environmental and socio-economic regeneration.
**Our Mission**
We offer passionate professionals the opportunity to enrich their careers and be part of a purpose-driven company that makes a meaningful impact. It's a unique chance to have a truly global impact in environmental and socio-economic regeneration, all on the backbone of blockchain technology.
**Position Summary**
Plastic Bank is seeking a Partner Support Specialist (PSS) to connect with our partners, supporting the relationship beginning and engagement. This person will onboard new partners, ensure commitment fulfillment, and develop partnership lifetime relationships. As a voice of the company, you will become a product and industry expert, using your knowledge to drive strategic decision-making and positive, adaptable attitude.
**Responsibilities**
- Onboard and kick off partnership communications, working with our marketing and business development/sales team members to ensure a smooth handover and launch.
- Nurture partners, ensuring timeliness in response, demonstrating value of the partnership with Plastic Bank and positive, thoughtful engagement.
- Be a new point of contact for new partners after a contract has been signed, kicking off a new relationship term, determining the next steps for each partner.
- Capture each partner's definition of success for a successful partnership launch and leverage of our mutual impact, so both you and Plastic Bank learn and improve with every call.
- Contribute to the creation and optimization of partner engagement, communication, and marketing campaigns.
- Identify risk, potential opportunities, and work with internal and external stakeholders to present solutions.
