Senior Manager of Process Optimization and Innovation

hace 17 horas


Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo
About the Role

We are seeking a highly experienced Senior Manager to join our Digital & Transformation Office at Hewlett Packard. As a key member of our team, you will play a critical role in driving process discovery and digitization across the organization.

Key Responsibilities
  • Lead initiatives involving multiple functions and project teams to drive process optimization and innovation.
  • Identify opportunities for process improvement and cost reduction, and develop recommendations for implementation.
  • Lead reviews of audit and assessment results to identify trends and issues with processes, and develop strategies for improvement.
  • Enable the wider HP community to digitize processes and perform process maturity assessments.
  • Drive innovation and integration of new features and technologies into projects and activities.
  • Review and evaluate plans and guidelines for compliance with process digitization standards.
  • Provide direct and ongoing leadership for an organization of multiple subordinate individual contributors.
  • Manage headcount, deliverables, schedules, and costs for multiple ongoing initiatives.
  • Engage with program managers, account leaders, technical leaders, and executives to communicate program status and guide strategic decision-making.
  • Manage relationships with outsourced partners and suppliers.
Requirements
  • Bachelor's or Master's degree in Quality Management, Business Management, Engineering, Computer Sciences, or equivalent.
  • Lean Six Sigma Black Belt or other Quality certification.
  • Extensive experience with Signavio Process Manager.
  • Typically, 10 or more years of related work experience, including 5 or more years of people management experience.
Preferred Qualifications
  • Project management certification such as PMP/PMI certification.
  • Agile methodology training and/or experience.
  • Experience with customer-centric process design.
  • Experience with process maturity models and assessment.
  • Knowledge of HP's processes.
Key Skills
  • Advanced leadership skills, including coaching, teambuilding, conflict resolution, and management.
  • Advanced project management skills, including time and risk management, resource prioritization, and project structuring.
  • Strong people management skills to drive workforce development across geographies.
  • Proven track record of leading cross-company process-related projects.
  • Strong process skills with attention to detail, customer first, and lean thinking.
  • Ability to effectively communicate quality architectures, plans, proposals, and results.
  • Proven track record of driving waste reduction projects.
  • Ability to develop new processes and practices for quality tracking/improvement.
  • Excellent analytical and problem-solving skills.
  • Advanced multi-tasking and prioritization skills.
  • Advanced relationship management skills, including partnering and consulting.
  • Strong understanding of HP's policies and processes.
  • High degree of flexibility and ability to work within a fluid, constantly changing environment.


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