Business Operations Specialist with CPQ and Salesforce Expertise
hace 1 mes
Maintain and update product configurators in our Cloud-based Commerce Solution, Oracle CPQ. Create new configurators when introducing new product lines.
Responsibilities:
- Maintain and update current configurators based on Product Lifecycle Management (PLM) requests
- Provide timely status updates of all Configuration & Catalog Requests assigned to you
- Validate all requests are complete and accurate with PLM before starting work
- E nsure data tables are correct and up-to-date in CPQ
- Collaborate with Order Management to resolve any errors impacting orders from being booked correctly
Partnerships and Improvements:
- Work with IT to enhance and implement new features, enhancements, error fixes, and validation rules in CPQ and Salesforce
- Develop maintainable ways to construct configurators
- Resolve Sales Concierge tickets assigned to you in collaboration with PLM and Sales teams
Requirements and Qualifications:
- Experience working with Agile, Oracle CPQ, or related systems and Salesforce
- Strong knowledge using Excel; experience with Smartsheet is a plus
- Background in manufacturing environment, telecommunications preferred
Compensation and Benefits:
- We offer a competitive salary range of $85,000 - $110,000 per year
- A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off
- Ongoing professional development opportunities
Ribbon Communications is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability, or other characteristic protected by law.
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