Aftermarket Sales Specialist
hace 2 meses
About the Company:
John Bean Technologies Corporation (JBT) stands as a premier global provider of technological solutions tailored for high-value sectors within the food processing and air transportation industries. They specialize in the design, manufacturing, testing, and servicing of advanced systems and products, consistently earning recognition as one of the top suppliers of superior food processing solutions worldwide.
With a local presence in over 75 countries, JBT is committed to addressing the dynamic needs of the largest food processors, suppliers, fast-food chains, and various institutional and commercial dining establishments.About the Role:
As an integral part of the aftermarket division, you will be responsible for driving aftermarket product initiatives and enhancing the spare parts business. Key responsibilities include:
- Coordinating with clients regarding JBT's spare parts offerings to consistently improve sales performance.
- Managing and following up on PRoCARE contracts for MCCA clientele.
- Monitoring and updating the forecast and opportunity lists on a weekly and monthly basis.
- Facilitating communication between customers and internal JBT teams, including Service, Sales, Finance, and Accounting.
- Providing support to internal teams, including Customer Service Representatives and Logistics, to ensure customer satisfaction.
- Conducting Customer Satisfaction Surveys and managing Customer Relationship Management efforts.
- Assisting the logistics team with inventory control forecasting.
Qualifications:
To be successful in this role, candidates should possess:
- A minimum of a Bachelor’s Degree in Mechanical, Electrical, or Chemical Engineering.
- At least 5 years of relevant experience.
- Strong knowledge of marketing and aftermarket product sales.
- Proven ability to manage and supervise aftermarket projects.
- Excellent interpersonal skills for effective communication with both local and international colleagues.
- The capability to work under pressure and independently, while also thriving in a team environment.
- Flexibility to multitask and collaborate across various organizations.
- Willingness to travel and work flexible hours as required.
- Proficiency in written and spoken English.
- Familiarity with computer applications, including Windows, Office, Visio, and Internet tools.
- A valid driving license and access to a personal vehicle.
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