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Logistics Support Associate

hace 2 meses

Mérida, Yucatán, México Boldr A tiempo completo

About Boldr

Boldr is a global B-Corp dedicated to delivering exceptional client experiences while creating access to dignified, meaningful work in communities worldwide. Our team is united by a shared desire to connect diverse individuals with common values for bold impact.

Our Values

We believe that meaningful connections start with Authenticity. We do our best work by being Curious and remaining Dynamic. Our success combines Ambitious Vision with Operational Excellence. At the heart of great partnerships, we'll always find Empathy.

About the Role

We're seeking impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. As a key member of our team, you'll become our ultimate partner to success by giving your 110% in everything, sharing your talents and quirks, and championing our core values.

Key Responsibilities

  • Monitor and manage order processing and fulfillment for B2C and dropship/marketplace channels.
  • Create and fulfill orders across all channels.
  • Engage with and support day-to-day 3PL and warehousing activities.
  • Troubleshoot and solve customer experience issues related to shipping, fulfillment, and order processing.
  • Support and manage backorder and preorder program on the website.
  • Support product operation needs for shipping samples and other products to partners and internal teams around the US and globe.
  • Partner with cross-functional teams to support business supply chain activities and initiatives.
  • Create weekly reports and insights on operational activity.

Requirements

  • Bachelor's degree or diploma in business/supply chain or a similar field of study and qualification.
  • 1-3 years of experience working in supply chain or fulfillment operations at a digitally native or D2C e-commerce brand in consumer goods.
  • At least 2 years experience working with either an ERP or Order Management Systems (OMS) and 3PLs.
  • Familiarity or experience with platforms such as Fulfil, Shopify, and Easypost preferred.
  • Experience with order management.
  • Someone who excels at process and execution with a 'no-task-too-small' attitude.