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Hotel Operations Director

hace 2 meses

Ciudad de México, Ciudad de México Rosewood Hotel Group A tiempo completo

Job Summary

The Hotel Manager at Rosewood Hotel Group is a key member of the executive committee, responsible for developing and implementing hotel-wide strategies that deliver exceptional guest experiences and drive business results. This role requires a strong leader who can motivate and direct employees to achieve desired outcomes, while maintaining a focus on operational excellence and financial performance.

Key Responsibilities

  • Develop and implement hotel-wide strategies that align with the company's business objectives
  • Lead the execution of operational plans and ensure seamless delivery of services to guests
  • Collaborate with the management team to drive business growth and improve financial performance
  • Ensure compliance with company policies and procedures, as well as relevant laws and regulations
  • Develop and maintain strong relationships with internal and external stakeholders, including employees, guests, and owners
  • Conduct regular performance reviews and provide coaching and development opportunities to direct reports
  • Stay up-to-date with industry trends and best practices, and implement changes as needed to maintain a competitive edge

Requirements

  • Minimum 10 years of hotel experience, with at least 5 years at the executive level
  • Proven track record of success in hotel operations, with a focus on leadership and team management
  • Strong knowledge of hotel operations, including front office, food and beverage, and housekeeping
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with diverse stakeholders
  • Ability to work in a fast-paced environment and adapt to changing circumstances