Director of Rooms Operations
hace 1 mes
Job Summary
The Director of Rooms is responsible for leading the Rooms department at Marriott International. This strategic business leader plans, develops, and implements departmental strategies to ensure Rooms operations meet brand standards and exceed customer expectations.
Key Responsibilities
- Develop and implement departmental strategies to drive revenue growth and maximize financial performance
- Lead a team of direct reports to achieve business objectives and deliver exceptional customer service
- Monitor and analyze service issues and trends to identify areas for improvement
- Work with the Rooms team to develop and execute operational strategies aligned with the brand's business strategy
Requirements
- 2-year degree in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
- OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
What We Offer
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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