Operations Specialist
hace 2 días
**Key Responsibilities:**
* Monitor inventory levels and work with vendors/suppliers to maintain optimal stock levels in Amazon's fulfillment centers
* Process inbound shipments of inventory to Amazon's warehouses, including coordinating logistics and ensuring accurate labeling/packaging
* Troubleshoot and resolve any issues with inventory receiving, storage, or picking/packing of orders
* Analyze sales data and forecasts to identify trends and proactively plan for inventory needs
* Coordinate with the customer service team to handle any order-related issues, returns, or inquiries
* Prepare and analyze performance reports on FBA metrics such as sell-through rates, inventory turns, and fulfillment costs
* Identify and implement process improvements to drive operational efficiencies within the FBA supply chain
* Serve as the main point of contact for Amazon's FBA team, escalating issues as needed
* Collaborate cross-functionally with marketing, finance, and other teams to support the overall FBA strategy
**Basic Qualifications:**
* Experience analyzing data and best practices to assess performance drivers
* Experience with Excel
* Bachelor Degree completed
* English proficiency: Advanced (written and spoken)
**Preferred Qualifications:**
* Knowledge of e-commerce and the book industry
Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.
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