Clinical Specialist II

hace 2 meses


Tijuana, Baja California, México Boston Scientific A tiempo completo
About the Role

The Field Clinical Specialist provides clinical and technical support for a range of Endoscopy products within the North West Region of Mexico. This support is required during procedures, patient clinics, for technical trouble-shooting, and other general assistance to the sales team & their customers.

Key Responsibilities
  • Develops and executes action plans for each customer to assure adoption of assigned therapies in the determined territory.
  • Coordinates with the back-office team to resolve customer requests.
  • Negotiates and processes customer orders to achieve quota.
  • Manages device inventory, initiates logistics, and tracks shipments and movement of investigational products according to regulatory and company guidelines.
  • Provides training and resources for hospital staff to enable them to conduct training for their personnel.
  • Collaborates with the Territory Manager on business strategy and tactics at the physician level, demonstrating mastery of sales tools and programs available.
  • Develops, builds, and strengthens long-term relationships with stakeholders, including distributors and healthcare professionals.
Requirements
  • Bachelor's degree.
  • Position based in North West Mexico, responsible for the territory in Baja California, Baja California Sur, Sonora, Sinaloa, and Chihuahua.
  • Job experience of at least 3-5 years in Field Clinical Specialist/Therapy Developer/Medical Devices or Pharma.
  • At least 2 or 3 years of experience working with key accounts (Distributors).
  • English (advanced level / B2) spoken and written.
  • Excellent written and verbal communication skills.
  • Availability to travel, with more than 70% of travel required.
  • Self-driven, customer-focused, with good presentation skills and ease of speech.
  • Proven analytical, planning, and negotiation skills, as well as strategic thinking.
  • Team player, goal-oriented, and determined.
  • On-call duties may be required 24 hours a day, 7 days a week.
Preferred Qualifications
  • Experience designing and executing therapy awareness.
  • Negotiate and process customer orders to achieve quota.
  • Preferred career degree in medicine, college degree, sales experience, Biomechanical engineering.
  • Operating / hemodynamic room to support Endoscopy, Pulmonary, and surgery services.
  • Experience in the patient, physician, nurses, and medical administrator's follow-up.
  • Interest in market analysis, sales, and marketing.

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