Retail Operations Manager
hace 3 horas
The Retail Manager will partner with Store Managers to drive sales, financial goals, and outstanding hospitality in our Trek direct owned stores in Monterrey, Mexico. This leader will empower Store Managers to run successful businesses, creating a Great Place to Work for teams, customers, and the community.
Key Responsibilities:
- Work closely with Store Managers to deliver exceptional customer experiences and meet operating objectives.
- Develop and execute plans to improve store and area performance, analyzing P&L results and trends.
- Coach Store Managers on HR and performance-related issues, ensuring compliance with company policies.
- Hold Store Managers accountable for labor hours, recruiting, store budget, and inventory management.
- Build a bench of high-performing leaders for succession planning and new store openings.
Requirements:
- 3+ years of multi-unit retail experience with a passion for cycling and customer service.
- Ability to travel to Trek MX office in SLP, Mexico, and work overtime as needed.
- Excellent relationship building, organization, and time management skills.
- Familiarity with the Monterrey cycling community and local authorities is a plus.
Join a Dynamic Team
Trek Bicycle Corp (Mexico) is a dynamic company that values innovation, customer satisfaction, and employee growth. If you're a motivated leader with a passion for cycling, we encourage you to apply for this exciting opportunity.
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