Technical Operations Specialist
hace 4 semanas
We design, build, manage and modernize critical technology infrastructure. As a Technical Operations Specialist, you'll perform batch operations, analyze issues and resolve/route them as necessary. You'll collaborate with talented teams on innovative projects shaping the future of our industry.
Key Responsibilities- Batch Operations: Perform batch operations according to service agreements
- Issue Analysis: Analyze first-level issues across systems
- Issue Resolution: Resolve or route issues as appropriate
You'll have the opportunity to develop support system management processes tailored to customer requirements, ensuring we provide exceptional service to our customers.
About Our TeamWe're looking for someone with a passion for technology and a desire to continually improve their skills. As a Technical Operations Specialist, you'll work closely with cross-functional teams and collaborate on projects driving innovation and growth.
Career Growth and SuccessWe're invested in helping you grow your career and succeed. You'll have access to cutting-edge resources, Fortune 100 clients and employee learning programs that provide access to industry-leading certifications.
Our CultureWe care about your well-being and offer benefits that give you choice, reflect the diversity of our employees and support you and your family through life's moments. Our company-wide volunteering and giving platform allows you to donate, start fundraisers, volunteer and search over 2 million non-profit organizations.
Diversity and InclusionWe're committed to creating a workplace where all Kyndryls can find and provide support and advice. Our Kyndryl Inclusion Networks are just one way we create a welcoming environment for everyone.
RequirementsWe're looking for someone with:
- Experience with scheduling software, reporting and logging
- Proficiency with Operating Systems (Windows or Mac)
Preferred skills include experience with Troubleshooting, Backup/Recovery and Basic Networking.
We welcome people of all cultures, backgrounds and experiences. We're committed to diversity and inclusion, and we want you to bring your whole self to work.
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