Operations Support Specialist 3

hace 2 semanas


Xico, México Citi A tiempo completo

The Ops Support Specialist 3 serves as the liaison between operations staff, relationship managers, project managers, custodians, and clients, ensuring seamless day-to-day operations support in alignment with Citi's operations support infrastructure and processes.

Key Responsibilities:

- Provide record/documentation maintenance, storage, and retrieval services, as well as account maintenance and imaging support.

- Conduct complex assignments following established procedures and document processes accurately and thoroughly.

- Identify process gaps requiring escalation and offer potential solutions.

Qualifications:

- 1 year of relevant experience

- Proficient computer and typing skills

- Ability to adapt to new technology quickly and seamlessly

- Consistently demonstrates clear and concise written and verbal communication skills

- Ability to work with others to complete assigned tasks

Education:

High School diploma or equivalent

This job description provides a high-level review of the types of work performed, with additional responsibilities assigned as required.



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