Ride Lifecycle Development Specialist

hace 1 mes


Xico, México Didi Global A tiempo completo

Are you passionate about creating exceptional experiences for DiDi's passengers?
About the Role:

We're seeking a highly motivated and detail-oriented individual to join our Passenger Platform Team as a Ride Lifecycle Development Specialist. In this role, you will play a critical part in defining and executing the lifecycle strategy of our users, leveraging internal communication channels to drive engagement and retention.

Your Key Responsibilities:

  • Taking part in the definition and execution of the lifecycle strategy of our users, utilizing data-based decision-making and exercising good judgment in ambiguous circumstances.
  • Giving support to the Growth Team by enhancing the quality of new users, with a strong focus on improving retention.
  • Executing cross-selling strategies to drive growth of other product lines, such as Food and Fintech, while increasing user Lifetime Value (LTV).
  • Collaborating closely with various supporting areas like Marketing, Operations, Food, and Fintech teams.

About You:

To succeed in this role, you should have a strong educational background in Engineering, Business Administration, or related fields, ideally graduating within 1 year. You should also possess:

  • Experience or desire to learn using data-based decision-making, exercising good judgment, and effectively communicating across diverse teams.
  • Strong Excel skills.
  • Proficiency in English and Spanish.
  • SQL intermediate knowledge.
  • Clear Communicator - synthesizing information quickly and highlighting key insights.
  • Proven problem-solving skills.
  • Excellent organization and time management systems.

What We Offer:

  • A competitive salary: $**65,000/year** (estimated) based on your qualifications and location.
  • A dynamic and collaborative work environment.


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