Ride Lifecycle Development Specialist
hace 1 mes
Are you passionate about creating exceptional experiences for DiDi's passengers?
About the Role:
We're seeking a highly motivated and detail-oriented individual to join our Passenger Platform Team as a Ride Lifecycle Development Specialist. In this role, you will play a critical part in defining and executing the lifecycle strategy of our users, leveraging internal communication channels to drive engagement and retention.
Your Key Responsibilities:
- Taking part in the definition and execution of the lifecycle strategy of our users, utilizing data-based decision-making and exercising good judgment in ambiguous circumstances.
- Giving support to the Growth Team by enhancing the quality of new users, with a strong focus on improving retention.
- Executing cross-selling strategies to drive growth of other product lines, such as Food and Fintech, while increasing user Lifetime Value (LTV).
- Collaborating closely with various supporting areas like Marketing, Operations, Food, and Fintech teams.
About You:
To succeed in this role, you should have a strong educational background in Engineering, Business Administration, or related fields, ideally graduating within 1 year. You should also possess:
- Experience or desire to learn using data-based decision-making, exercising good judgment, and effectively communicating across diverse teams.
- Strong Excel skills.
- Proficiency in English and Spanish.
- SQL intermediate knowledge.
- Clear Communicator - synthesizing information quickly and highlighting key insights.
- Proven problem-solving skills.
- Excellent organization and time management systems.
What We Offer:
- A competitive salary: $**65,000/year** (estimated) based on your qualifications and location.
- A dynamic and collaborative work environment.
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