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Customer Experience Coordinator

hace 2 meses

Guadalajara, Jalisco, México Jabil Circuit A tiempo completo
About the Role

Jabil Circuit is seeking a highly skilled Customer Satisfaction Coordinator to join our team. As a key member of our business operations team, you will play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities
  • Maintain a comprehensive database of customer contacts and their satisfaction scores
  • Analyze customer feedback and survey data to identify areas for improvement
  • Develop and implement strategies to enhance customer satisfaction and loyalty
  • Collaborate with cross-functional teams to ensure seamless execution of customer satisfaction initiatives
  • Provide regular reporting and updates to senior leadership on customer satisfaction metrics
Requirements
  • Proven experience in customer satisfaction or business operations
  • Excellent analytical and problem-solving skills
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficiency in Microsoft Office and data analysis tools
What We Offer

Jabil Circuit offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.