Global Platform Strategist for Digital Enablement

hace 2 semanas


Ciudad de México, Ciudad de México Takeda A tiempo completo
About the Role

We are seeking a highly skilled Global Platform Strategist for Digital Enablement to join our team at Takeda. As a key member of our organization, you will play a critical role in driving innovation and continuous improvement of our Loyalty CRM Technology.

As the ideal candidate, you will have 7+ years of experience implementing CRM solutions at an enterprise level in a regulated environment. Your strong understanding of CRM processes and flows covering different personas – Medical, Commercial, Market Access, Ethics and Compliance – will be essential in this position.

You will also have excellent communication skills, both written and verbal, with the ability to present complex issues and recommend solutions to senior management. A Bachelor's degree in Computer Science and/or Digital Marketing related fields or equivalent experience is required.

Key Responsibilities
  • Drive innovation and continuous improvement of Loyalty CRM, Health Cloud, Service cloud, and Veeva VAULT capabilities
  • Enable stakeholders to consume Takeda's Global CRM capabilities
  • Oversee day-to-day operation of Loyalty CRM, Health Cloud, and Clinical CRM platforms and services
  • Prioritize a global backlog to Loyalty CRM product enhancements, One Patient Access system (Health Cloud), Clinical CRM, and operational needs
  • Partner with global and regional stakeholders to understand business strategy and design solutions aligned to business needs
Requirements
  • Strong understanding of CRM processes and flows
  • Experience working with global teams and international environments
  • Experience working in an agile environment preferred
  • Knowledge of state-of-the-art CRM technology
About Takeda

Takeda is a leading global biopharmaceutical company dedicated to bringing better health and a brighter future to people around the world. We strive to create innovative medicines that address unmet medical needs, with a particular focus on oncology, gastroenterology, and rare diseases.

We offer a competitive salary of $150,000 - $200,000 per year, depending on location and experience. Additionally, we provide a comprehensive benefits package, including health insurance, retirement plans, and paid time off.



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