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Bilingual Customer Service Representative

hace 2 meses

Cuernavaca, Morelos, México Rem Zen A tiempo completo

Job Summary:

As a bilingual call center agent at Rem Zen, you will play a crucial role in providing top-notch customer support to our diverse clientele. Your expertise in both languages will enable you to effectively communicate with customers, resolve their queries, and provide them with a seamless experience.

Key Responsibilities:

  • Respond to customer inquiries in a timely and professional manner
  • Provide accurate and helpful information to customers
  • Resolve customer complaints and issues in a fair and efficient manner
  • Collaborate with internal teams to ensure customer satisfaction

Requirements:

  • Bilingual proficiency in English and Spanish
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package