Java Production Support Specialist
hace 4 semanas
About the Role
We are seeking a skilled Java Production Support Specialist to join our team at Sequoia Connect. As a key member of our support team, you will be responsible for providing high-quality technical support to our clients.
Key Responsibilities
- Provide technical support to clients via phone, email, and remote desktop sessions.
- Investigate and resolve technical issues related to Java applications.
- Collaborate with cross-functional teams to identify and implement process improvements.
- Develop and maintain technical documentation to ensure knowledge sharing and consistency.
Requirements
- Strong knowledge of Java programming language and its ecosystem.
- Excellent problem-solving and analytical skills.
- Good communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
Language Skills
- Advanced oral English.
- Native Spanish.
Work Arrangement
- Fully remote.
About Us
Sequoia Connect is a leading provider of IT services, helping clients achieve their digital transformation goals. We are committed to delivering high-quality solutions and exceptional customer service.
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