Java Production Support Specialist

hace 4 semanas


Ciudad de México, Ciudad de México Sequoia Connect A tiempo completo

About the Role

We are seeking a skilled Java Production Support Specialist to join our team at Sequoia Connect. As a key member of our support team, you will be responsible for providing high-quality technical support to our clients.

Key Responsibilities

  • Provide technical support to clients via phone, email, and remote desktop sessions.
  • Investigate and resolve technical issues related to Java applications.
  • Collaborate with cross-functional teams to identify and implement process improvements.
  • Develop and maintain technical documentation to ensure knowledge sharing and consistency.

Requirements

  • Strong knowledge of Java programming language and its ecosystem.
  • Excellent problem-solving and analytical skills.
  • Good communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

What We Offer

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

Language Skills

  • Advanced oral English.
  • Native Spanish.

Work Arrangement

  • Fully remote.

About Us

Sequoia Connect is a leading provider of IT services, helping clients achieve their digital transformation goals. We are committed to delivering high-quality solutions and exceptional customer service.



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