Gaming Industry Support Specialist

hace 2 días


Ciudad de México, Ciudad de México RISK A tiempo completo

We are seeking a highly skilled and motivated Customer Support Specialist to join our team at RISK. This is an exciting opportunity for a talented individual who is passionate about delivering exceptional customer experiences and contributing to the growth of our company in the iGaming industry.

Company Overview

RISK is a dynamic and innovative company that prides itself on being a leader in the iGaming industry. Our mission is to provide unparalleled entertainment experiences to our customers while fostering a culture of excellence, innovation, and teamwork.

Job Description

As a Customer Support Specialist at RISK, you will be responsible for providing top-notch support to our customers through various channels, including live chat, email, and phone. Your primary goal will be to resolve customer inquiries efficiently and effectively, ensuring a high level of satisfaction with our services.

You will also have the opportunity to interact with other departments to resolve complex issues and contribute to the development of new strategies to enhance our customer experience.

Required Skills and Qualifications
  • Languages: Ukrainian native; English - Advanced
  • Excellent written and verbal communication skills
  • Empathy, stress tolerance, responsibility, and focus on development and results
  • Excellent basic computer skills
  • Able to work independently and as part of a team
Benefits
  • Competitive salary range: $45,000 - $60,000 per year (estimated)
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Mental health support and wellness initiatives
  • Sport activities and language courses
  • Home office setup assistance and training compensation
  • And many more benefits
Others

We are committed to creating a positive and inclusive work environment that encourages creativity, innovation, and collaboration. If you are a motivated and dedicated individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.


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