Technical Consulting Engineer: Empowering Global Networks

hace 2 meses


Ciudad de México, Ciudad de México Cisco Systems, Inc. A tiempo completo

About the Role

We're seeking a talented Technical Consulting Engineer to join our Global Technical Center in the Customer Experience - Support Services organization. This role will play a key part in helping customers deploy and operate their networks, applying techniques to ensure efficient operation of Cisco solutions.

As a member of this team, you'll be responsible for delivering hardware and software solutions to our most critical customers, collaborating with teams to reproduce and resolve customer issues, and working on complex problems alongside engineering and development teams.

This is an excellent opportunity to develop your skills, mentor new hires, and contribute to big events like Cisco Live. You'll also have the chance to write tutorials, how-to videos, and other technical articles for the developer community.

About You

  • You hold a Bachelor's degree or equivalent experience in Information Science, Information Technology, Computer Science, or Engineering.
  • You possess strong analysis fundamentals and fix skills, as well as excellent written and verbal communication skills.
  • You're able to take ownership of customer success and drive customer satisfaction, handling tasks and completing them timely.
  • You have hands-on experience using tools to configure, deploy, and solve Cisco or other vendors' products and solutions.
  • You're able to identify network topologies, build lab setups, and collaborate with multiple technologies to replicate and resolve problems.

What We Offer

Cisco Systems, Inc. offers a competitive salary of $120,000 per year, depending on location. Our commitment to delivering the best possible customer experience makes us an exciting place to work. With opportunities for career growth, flexible work arrangements, and a comprehensive benefits package, we provide a great environment for professionals to thrive.

About Us

Cisco is a global leader in technology, connecting people and things across the Internet of Everything. We're passionate about our employer and the brand we represent, making a difference in the lives of those in our local communities. Join us in shaping the future of technology and powering an inclusive digital world.



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