Senior Business Consultant for Global Customer Experience

hace 4 semanas


Xico, México Backbase A tiempo completo

Company Overview

Backbase is a leading provider of digital banking solutions, empowering financial institutions to deliver exceptional customer experiences.

About the Role

We are seeking an experienced Senior Business Analyst to join our team in [Location]. As a Senior Business Consultant for Global Customer Experience, you will play a key role in capturing customer requirements and translating them into successful project outcomes.

Job Responsibilities

  • Analyze customer needs and develop business cases to support project proposals.
  • Work closely with customers and internal stakeholders to define project scope, objectives, and timelines.
  • Capture and prioritize customer requirements using Agile development methodologies.
  • Develop user stories and perform business process gap analysis to ensure seamless project execution.
  • Manage expectations and facilitate engaging workshops with customers to identify technical requirements.
  • Travel internationally to collaborate with customers and participate in project implementation.

Requirements

  • 5+ years of experience in banking software development projects.
  • Proven track record as a business analyst with expertise in Scrum and Kanban methodologies.
  • Excellent communication and interpersonal skills, with ability to interact with stakeholders at various levels.
  • Strong analytical mindset and problem-solving skills, with ability to think creatively.
  • University degree in business or IT-related field.

What We Offer

  • A competitive salary range of $120,000 - $180,000 per annum, depending on location and experience.
  • A dynamic and international work environment, with opportunities for career growth and professional development.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • The chance to work on high-profile projects and collaborate with renowned customers.

How to Apply

If you are a motivated and experienced business analyst looking for a new challenge, please submit your application, including your resume and cover letter, to us.



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